Shipping & Returns
Shipping Policy
After placing an order with Tabiea we are pleased to advise you of the following process:
You will receive an initial confirmation email that your order has been received and is being processed.
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Goods are packaged to prevent product damage during transport.
Tabiea may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided. Orders are processed and dispatched within 2-5 working days of being received except during sale and promotional periods, on public holidays or during festive seasons. Orders will arrive in approximately 2-7 working days from dispatch except during periods outlined above. However please note: Tabiea cannot make guarantees on behalf of postal/courier services, particularly where delivery times and tracking information are concerned.
If you have a problem with your parcels after dispatch. You can contact us directly at tabieaoils@gmail.com and we will be happy to help.
Delivery is available to Indian residents only. For international orders please contact us at tabieaoils@gmail.com
Pricing:
All pricing is displayed in Indian Rupee (INR) inclusive of GST (Goods and Services Tax). In the interest of fairness to consumers and retailers, our products are set at recommended retail pricing. We are not a discount outlet for Tabiea but from time to time, to support our online customers and offer them the same opportunities received by in-store customers, we offer promotions and discounts. Prices and products are subject to change at any time without notice.
Return & Exchange Policy
We make every effort to ensure that your purchase arrives you in perfect condition. Should you experience a problem with your order, please contact us at tabieaoils@gmail.com and we will do our utmost to resolve any issue.
Tabiea does not have to provide a refund if you simply change your mind on an item, so please choose carefully.
Should you wish to make a claim relating to your product for (1) damaged in transport or (2) incorrect goods received. This must be done within 24 hours of receiving your goods by email.
After confirming claims when receiving the returned goods at our warehouse, we shall then promptly (a) re-supply the item(s) or (b) credit the relevant invoice appropriately. Importantly it is always the customer’s responsibility to review the goods received prior to their opening.
Goods received, even in the event of incorrect supply, shall only be returned for re-supply or credit if the goods are unopened & in their original condition.